We will send you a device from an exchange pool if service is required.
3 steps
Exchange device
Exchange device
We will send you a device from an exchange pool if service is required. Take your new replacement device out of the returnable packaging and install it using Plug & Play.
Collection
The customer's device is collected at a later date.
Collection
The customer's device will be collected at a later date. Pack your previous device in the returnable packaging. Our logistics partner will collect it with a time delay and send it back to the AVL DiTEST service centre.
Service
The exchange device is serviced by us and brought up to the latest technical standard.
Service
The exchange device is serviced by us, brought up to the latest technical standard and is ready for the next customer in our exchange pool.
